Established in 1997 by its founder and CEO, Roberto Ramos, TWS Maritime Service is an independent marine and cargo surveying company based in Fortaleza, Ceará, Brazil. Built upon nearly three decades of practical experience in maritime inspections and port operations, the company provides technical inspections and operational support to shipowners, charterers, vessel operators, P&I interests, cargo owners and their representatives.
Our services include on/off-hire bunker and condition surveys, bunker quantity surveys, draft surveys, cargo hold cleanliness inspections, cargo condition and damage surveys, loading and discharging supervision, and port captain and supercargo services. During cargo operations, we provide regular updates, photographic records and detailed reports, enabling our clients to remain properly informed throughout the attendance.
As a complementary activity, TWS also provides cargo loss adjusting and claims survey services involving maritime, road and air transportation. According to the instructions received, our attendance may include cargo condition and damage inspection, investigation of the circumstances, documentary analysis, photographic records, assessment of the apparent nature and extent of the loss, loss mitigation recommendations and preparation of a detailed technical report.
TWS operates across Northern and Northeastern Brazil through experienced professionals and a trusted regional network. Our coverage includes Fortaleza, Pecém, Areia Branca, Guamaré, Natal, Cabedelo, Recife, Suape, Maceió, Salvador, Itaqui, Vila do Conde, Belém and other Brazilian ports upon request and subject to availability.
We use appropriate digital resources and inspection equipment to support accurate calculations, efficient documentation and clear communication. Our work is guided by independence, impartiality, technical accuracy, confidentiality, professional conduct and respect for the interests of all parties involved.
Available 24 hours a day, 7 days a week, our operations team is ready to respond promptly to urgent and scheduled appointments.
Independent expertise. Reliable reporting. Available 24/7.
We carry out independent on/off-hire surveys at vessel delivery or redelivery. The attendance may include bunker quantity measurements, vessel condition inspection, verification of relevant documents, photographic records and delivery or redelivery certificates.
Our bunker quantity surveys include tank soundings or ullages, temperature and density verification, review of vessel documents and calculation of the fuel quantities remaining on board. A detailed report is issued with the survey results and supporting records.
We inspect the general condition of accessible areas of the vessel according to the agreed scope. The inspection may include cargo holds, hatch covers, main deck, cranes, accommodation areas and other relevant spaces, supported by photographic records and detailed observations.
We monitor the condition and quantity of cargo during discharge and compare the observed results with the available shipping and cargo documents. Any apparent shortages, damage or irregularities are recorded and reported to the client.
We provide continuous or periodic supervision of loading and discharging operations, monitoring cargo condition, handling, stowage, segregation, weather conditions, operational delays and other relevant events. Regular updates and photographic records are provided to the client.
We perform initial, intermediate and final draft surveys to determine the quantity of cargo loaded or discharged. Calculations consider the vessel’s drafts, displacement, ballast, bunkers, freshwater and other relevant variables.
We inspect cargo holds to assess their cleanliness and apparent suitability for the intended cargo. The inspection covers accessible tank tops, bulkheads, frames, bilges, loose rust, previous cargo residues and potential sources of contamination.
Port Captain and Supercargo services include operational coordination, cargo handling supervision, stowage monitoring, lashing, securing, dunnage, segregation, safety observations, progress control and regular reporting to the client.
We carry out independent inspections to record the condition of cargo and investigate reported damage. The attendance may include photographic evidence, examination of accessible cargo, review of relevant documents and recording of operational circumstances.
We perform visual inspections of hatch covers and accessible components to identify apparent conditions that may affect weathertightness and cargo protection. Additional testing may be arranged when included in the agreed scope.
We provide independent attendance on behalf of P&I interests and other maritime parties to document incidents, cargo damage, vessel damage and relevant operational circumstances, according to the instructions received.
We supervise cargo lashing, securing, shoring, chocking and dunnage arrangements according to the agreed scope, recording the work performed and reporting relevant observations to the client.
In addition to its core maritime services, TWS provides independent cargo surveys and loss adjusting services involving sea, road and air transportation.
Our attendance may include cargo condition and damage inspections, investigation of transport incidents, documentary analysis, photographic records, assessment of the apparent nature and extent of loss, loss mitigation recommendations and preparation of detailed technical reports.
Inspections may be carried out at ports, terminals, warehouses, roads, trucks, airports and other locations where an independent technical assessment is required.
We act independently and impartially, according to the instructions received and the available evidence, without prejudging liability or insurance coverage.
Complementary Services:
Cargo Loss and Damage Surveys;
Road Cargo Inspections;
Truck and Container Inspections;
Air Cargo Inspections;
Airport Cargo Attendance;
Transport Claims Investigation;
Loss Adjusting;
Salvage Assessment and Disposal Monitoring.
Av. Dom Luís, 500, Conj. 256
Aldeota – CEP 60160-230
Fortaleza – Ceará, Brazil
+55 85 30468555
+55 85 988266520