Terms and Conditions

1. Acceptance

By accessing this website, you agree to use it lawfully and in accordance with these Terms and Conditions. If you do not agree, please discontinue use and do not submit information through the website forms.

2. Permitted use

You may review the published content, contact TWS, and request information about our services. You must not:

• attempt to gain unauthorized access to the website, administration area, accounts, or servers;
• disrupt the website, test vulnerabilities without authorization, or introduce malicious code;
• use automated tools abusively, including to overload forms or infrastructure;
• impersonate another person or knowingly provide false or misleading information;
• copy or exploit protected materials contrary to law or these Terms.

3. Requests and appointments

Messages submitted through the website are requests for contact. They do not guarantee availability, timing, price, mobilization, or acceptance of an appointment. Each engagement is governed by the terms expressly agreed between the parties, which may include a proposal, written instructions, nomination, scope, limitations, and other applicable documents.

For urgent matters, the form should not be the only channel used. Please confirm receipt through the urgent contact details displayed at the top and bottom of the website.

4. Content and intellectual property

Corporate and editorial content is provided for general information. TWS's trademarks, corporate name, trading presentation, design, and materials remain the property of their respective owners. Nothing in these Terms transfers intellectual property rights to the visitor.

5. Accounts and restricted areas

Where access to a client portal or administration area is provided, credentials are personal and must be protected. Users must promptly report suspected unauthorized use. TWS may suspend access that creates a security risk, violates these Terms, or is inconsistent with the purpose of the account.

6. Availability and security

We employ reasonable measures to keep the website secure and available, but no internet-connected system is entirely free from interruption or risk. Maintenance, upgrades, and external circumstances may temporarily affect functionality.

7. Third-party services

External environments reached through links, including messaging applications, source websites, and the Client Portal, may have their own terms and policies. Their use is also governed by the documents issued by their respective operators.

8. Changes, governing law, and jurisdiction

These Terms may be updated to reflect legal, operational, or technological changes. The version published on this page is the current version.

Brazilian law applies. Except where mandatory law provides otherwise, the courts of Fortaleza, State of Ceará, Brazil, shall have jurisdiction over disputes related to use of this website.